Affected components
No components marked as affected
Updates
Resolved
We have fixed the issue now and the dashboard is up and running for all merchants. We will continue monitoring for any issues.
Sincere apologies for the inconvenience caused.
Mon, Apr 15, 2024, 04:10 PM
Identified
We have identified the issue and our Engineers are working on a fix now. We will finalise the same and get back with an update soon.
Mon, Apr 15, 2024, 01:04 PM(3 hours earlier)
Investigating
We are continuing to work on identifying the issue. We will get back with another update shortly.
Mon, Apr 15, 2024, 11:29 AM(1 hour earlier)
Investigating
We've received reports of the Gocardless dashboard screen going blank for a few Merchants.
Our Engineers are actively working on it now and we will get back with an update in 1 hour.
Mon, Apr 15, 2024, 10:20 AM(1 hour earlier)