Update - The API connection with the bank is not working and we're reliant on Arbuthnot Latham United Kingdom for the fix.
We will provide an update when this have been resolved.
Jul 05, 2024 - 16:00 BST
Identified - Arbuthnot Latham United Kingdom are experiencing an unplanned downtime. As a result, they will not appear on the list of institutions for Instant Bank Payments (on the payer’s side).
We are monitoring the situation and will update at the earliest.
Jul 05, 2024 - 14:14 BST
API
Operational
Live
Operational
Sandbox
Operational
Payment Pages
Operational
Live
Operational
Sandbox
Operational
Dashboard
Operational
Live
Operational
Sandbox
Operational
GoCardless website
Operational
Payment Processing
Operational
Reporting
Operational
Payouts
Operational
Submissions
Operational
Instant Bank Pay
Operational
Webhooks
Operational
Live
?
Operational
Sandbox
?
Operational
GoCardless for Xero, formerly Directli (directli.co.uk)
?
Operational
Resolved -
We have confirmed that Instant Bank Payments from NatWest and RBS are functioning as expected again.
Oct 5, 11:48 BST
Monitoring -
NatWest and RBS banks have resolved the issue affecting Instant Bank Payments (IBPs) made to these banks. As a result, these banks will now appear on the list of institutions for Instant Bank Payments on the payer's side. We will continue monitoring the situation and provide another update soon.
Oct 5, 11:23 BST
Identified -
NatWest and RBS banks are experiencing unplanned downtime. As a result, these banks will not appear on the list of institutions for Instant Bank Payments on the payer's side.
We are monitoring the situation and will provide updates as soon as possible.
Oct 5, 10:22 BST