All Systems Operational
Uptime over the past 90 days. View historical uptime.
API Operational
Live Operational
Sandbox Operational
Payment Pages Operational
Live Operational
Sandbox Operational
Dashboard Operational
Live Operational
Sandbox Operational
Payment Processing Operational
Reporting Operational
Payouts Operational
Submissions Operational
GoCardless for Xero, formerly Directli (directli.co.uk) ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
had a major outage
had a partial outage

No incidents or maintenance related to this downtime.

System Metrics Month Week Day
API Live
Fetching
Payment Pages
Fetching
Past Incidents
Mar 26, 2019

No incidents reported today.

Mar 25, 2019

No incidents reported.

Mar 24, 2019

No incidents reported.

Mar 23, 2019

No incidents reported.

Mar 22, 2019

No incidents reported.

Mar 21, 2019

No incidents reported.

Mar 20, 2019

No incidents reported.

Mar 19, 2019

No incidents reported.

Mar 18, 2019

No incidents reported.

Mar 17, 2019

No incidents reported.

Mar 16, 2019

No incidents reported.

Mar 15, 2019
API, Payment Pages and Dashboard Outage
Resolved - Further to restoring our services to a stable state earlier, our monitoring shows this stability has continued. We do not expect any additional disruption.
Mar 15, 19:14 GMT
Monitoring - Our engineers have applied a fix has and we are once again serving API, dashboard and payment page traffic.

We are continuing to monitor the situation.
Mar 15, 13:08 GMT
Identified - Our engineers have identified the issue causing the outage and are working to apply a fix.
Mar 15, 12:56 GMT
Investigating - We are currently experiencing an outage of our API, Dashboard and Payment Pages.

Our engineers are investigating, and we'll provide updates here.
Mar 15, 12:49 GMT
Incorrect Presentation of Balances in Dashboard and API
Resolved - We have confirmed that all incorrect balances in the dashboard have been updated and the payout items API is functioning normally.

Please note that a refresh of the dashboard may be necessary for this update to take effect.
Mar 15, 11:23 GMT
Monitoring - Our engineers have identified the issue causing the issue, and applied a fix for it.

All balances in the dashboard should now be showing correctly and the PayoutItems API endpoint is returning correct data.

We are continuing to monitor the situation.
Mar 15, 10:43 GMT
Identified - Our engineers have identified the issue which affects both the dashboard balances and the PayoutItems API endpoint are are currently applying a fix for it. Further updates to follow.
Mar 15, 10:23 GMT
Update - We are continuing to investigate this issue and believe that a similar presentational issue may be affecting a small subset of the responses from the "Payout Items" API endpoint.
Mar 15, 10:12 GMT
Investigating - We are aware of an issue affecting the display of account balances in the GoCardless dashboard (manage.gocardless.com).

Our engineers are investigating and we'll provide progress updates here.
Mar 15, 09:53 GMT
Mar 14, 2019

No incidents reported.

Mar 13, 2019

No incidents reported.

Mar 12, 2019

No incidents reported.

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