We are receiving reports that some mandates transferred from one bank to another are being cancelled with an AUDDIS-I error. The issue appears to be affecting multiple banks, with the majority of reported cases currently involving Nationwide Bank, as well as HSBC, NatWest, Barclays, and others.

Our team is actively working with our banking partners to investigate the issue and identify the root cause.

We are continuing to monitor the situation closely and will provide another update as soon as we have more information.

Our team has now managed to identify and send out all USD payouts unaffected by this issue. For merchants affected by this issue, we will reach out directly to clarify the situation and next steps.