Resolved -
Our monitoring shows that all services have remained available following Cloudflare's remediation steps.
We do not expect any additional disruption.
NOTE: As a correction to previous updates, access to the Payment pages was NOT disrupted and remained operational. Therefore this outage affected only the dashboard and GoCardless website.
Jun 21, 09:05 BST
Monitoring -
The dashboard, Payment Pages and website are now operational.
Cloudflare, a third-party network provider, have applied changes to resolve the situation:
https://www.cloudflarestatus.com/incidents/xvs51y9qs9dj
We are continuing to monitor the situation; it's possible that there could be further disruption.
Jun 21, 08:15 BST
Investigating -
We are currently experiencing an outage of our Dashboard, Payment Pages and website.
We believe that this may be related to a wider outage from a third-party network provider affecting many internet destinations.
The GoCardless API, webhooks, and payment processing capabilities remain unaffected.
Our engineers are investigating and we'll provide updates here.
Jun 21, 07:46 BST