Update - We are seeing an increase in Instant Bank Payments failing for Virgin Money Bank. As a result, this bank will not appear for Instant Bank Payments in the list of institutions (on the payer’s side).
Our team is working with Virgin Money on resolving the issue. We will get back with an update as soon as the issue is fixed.
Aug 27, 2024 - 13:25 BST
Our team is working with Virgin Money on resolving the issue. We will get back with an update as soon as the issue is fixed.
Aug 27, 2024 - 13:25 BST
Update - We are still receiving a small number of failures with Instant Bank Payments made to Virgin Money Bank. As most payments are collected successfully, the bank will still be available in the list of institutions for payers. However, we will reach out to all merchants who have been affected by the issue.
We will continue monitoring the situation.
Aug 22, 2024 - 09:27 BST
We will continue monitoring the situation.
Aug 22, 2024 - 09:27 BST
Monitoring - We are seeing issues with Virgin Money Bank going down at the moment. We've enabled the bank now and will be available again in the list of institutions for Instant Bank Payments.
We will monitor to ensure there are no further issues.
Aug 21, 2024 - 12:29 BST
We will monitor to ensure there are no further issues.
Aug 21, 2024 - 12:29 BST
Update - We are seeing the issue persist and waiting for a response from Virgin Money Bank. We will be back with an update as soon as the bank resolves the issue.
Aug 20, 2024 - 15:55 BST
Aug 20, 2024 - 15:55 BST
Identified - We are noticing an intermittent issue with Virgin Money. As a result, this bank will not appear on the list of institutions for Instant Bank Payments (on the payer's side).
We are monitoring the situation and will update at the earliest.
Aug 20, 2024 - 13:05 BST
We are monitoring the situation and will update at the earliest.
Aug 20, 2024 - 13:05 BST
Temporary removal of Arbuthnot Latham United Kingdom from the list of institutions for Instant Bank Payments
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Update - The API connection with the bank is not working and we're reliant on Arbuthnot Latham United Kingdom for the fix.
We will provide an update when this have been resolved.
Jul 05, 2024 - 16:00 BST
We will provide an update when this have been resolved.
Jul 05, 2024 - 16:00 BST
Identified - Arbuthnot Latham United Kingdom are experiencing an unplanned downtime. As a result, they will not appear on the list of institutions for Instant Bank Payments (on the payer’s side).
We are monitoring the situation and will update at the earliest.
Jul 05, 2024 - 14:14 BST
We are monitoring the situation and will update at the earliest.
Jul 05, 2024 - 14:14 BST
API
Operational
Live
Operational
Sandbox
Operational
Payment Pages
Operational
Live
Operational
Sandbox
Operational
Dashboard
Operational
Live
Operational
Sandbox
Operational
GoCardless website
Operational
Payment Processing
Operational
Reporting
Operational
Payouts
Operational
Submissions
Operational
Instant Bank Pay
Operational
Webhooks
Operational
Live
?
Operational
Sandbox
?
Operational
GoCardless for Xero, formerly Directli (directli.co.uk)
?
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Planned downtime for Lloyds Bank, the Bank of Scotland and Halifax.
Sep 20, 2024 22:30 - Sep 21, 2024 03:45 BST
We'd like to inform you that Lloyds Bank, the Bank of Scotland and Halifax will have a planned outage from the 20th of Sep 22:30 BST to the 21st of Sep 03:45 BST.
During this outage, these banks will be unavailable from the list of institutions for Instant Bank Payments (on the payer's side). This will be reverted once the planned outage is completed.
Posted on Sep 18, 2024 - 08:06 BST
During this outage, these banks will be unavailable from the list of institutions for Instant Bank Payments (on the payer's side). This will be reverted once the planned outage is completed.
Posted on Sep 18, 2024 - 08:06 BST
Planned downtime for Nationwide Bank
Sep 21, 2024 21:00 - Sep 22, 2024 11:00 BST
Nationwide Bank will have a planned outage from the 21st of Sep 21:00 BST to the 22nd of Sep 11:00 BST.
During this outage, Nationwide Bank will be unavailable from the list of institutions for Instant Bank Payments (on the payer's side). This will be reverted once the planned outage is completed.
Posted on Sep 18, 2024 - 08:21 BST
During this outage, Nationwide Bank will be unavailable from the list of institutions for Instant Bank Payments (on the payer's side). This will be reverted once the planned outage is completed.
Posted on Sep 18, 2024 - 08:21 BST