All Systems Operational
API Operational
Live Operational
Sandbox Operational
Payment Pages Operational
Live Operational
Sandbox Operational
Dashboard Operational
Live Operational
Sandbox Operational
Payment Processing Operational
Reporting Operational
Payouts Operational
Submissions Operational
Webhooks Operational
Live ? Operational
Sandbox ? Operational
GoCardless for Xero, formerly Directli (directli.co.uk) ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Aug 7, 2020

No incidents reported today.

Aug 6, 2020

No incidents reported.

Aug 5, 2020
Resolved - Our monitoring shows that our services have stayed stable following the fix we applied in the sandbox environment.

We do not expect any additional disruption.
Aug 5, 17:25 BST
Monitoring - Our engineers have applied a fix and we are once again serving API, dashboard, and payment page traffic in the sandbox environment.

We are continuing to monitor the situation.
Aug 5, 16:34 BST
Identified - Our engineers have identified the issue causing the outage in the Sandbox environment and are working to apply a fix.
Aug 5, 15:49 BST
Investigating - We are currently experiencing an outage of our API, Dashboard, and Payment Pages in the sandbox environment.

Our engineers are investigating and will provide updates here.
Aug 5, 14:39 BST
Aug 4, 2020

No incidents reported.

Aug 3, 2020

No incidents reported.

Aug 2, 2020

No incidents reported.

Aug 1, 2020

No incidents reported.

Jul 31, 2020

No incidents reported.

Jul 30, 2020
Resolved - Our monitoring shows that our services have stayed stable following the fix that was rolled out by Xero.

We do not expect any additional disruption.
Jul 30, 19:40 BST
Update - Xero have identified the cause of the bug and are testing a fix in their staging environment. We'll provide another update once we know when the fix is active.
Jul 30, 17:23 BST
Identified - We've identified an issue with the "Pay Now" button inside Xero dashboards where clicking this button redirects to an incorrect URL. Our team our working with Xero on a fix.
Jul 30, 15:26 BST
Jul 29, 2020

No incidents reported.

Jul 28, 2020

No incidents reported.

Jul 27, 2020

No incidents reported.

Jul 26, 2020

No incidents reported.

Jul 25, 2020

No incidents reported.

Jul 24, 2020

No incidents reported.