Delayed webhook notifications
Resolved

On 4th May 2022 a number of webhooks were delayed between 13:20 and 21:40 BST. The webhooks were all retried successfully by 22:00. This resulted in a delay in customers receiving payment notifications from GoCardless, with a maximum delay of 8.5 hours.

Wed, May 4, 2022, 12:30 PM
(3 years ago)
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Affected components

No components marked as affected

Updates

Resolved

On 4th May 2022 a number of webhooks were delayed between 13:20 and 21:40 BST. The webhooks were all retried successfully by 22:00. This resulted in a delay in customers receiving payment notifications from GoCardless, with a maximum delay of 8.5 hours.

Wed, May 4, 2022, 12:30 PM