Unplanned downtime faced by Lloyds Bank and the Bank of Scotland

Incident Report for GoCardless

Resolved

Lloyds Bank and the Bank of Scotland have successfully resolved their downtime issues. Both banks are now available and can be found on the list of institutions for Instant Bank Payments.

Posted Mar 29, 2024 - 09:53 GMT

Monitoring

Lloyds Bank and the Bank of Scotland have an unplanned downtime at the moment. As a result, these banks will not appear on the list of institutions for Instant Bank Payments (on the payer’s side).

We are monitoring the situation and will update at the earliest.

Posted Mar 28, 2024 - 12:01 GMT

This incident affected: Payment Pages (Live, Sandbox), API (Live, Sandbox), Dashboard (Live, Sandbox), and Payment Processing (Instant Bank Pay).