GBP Payouts delayed for merchants

Incident Report for GoCardless

Resolved

GBP Payouts were submitted at 16:50 BST. These payments should now have reached the destination accounts, as per the Faster Payments timings.

We do not expect any additional disruption.

Posted Aug 02, 2022 - 19:08 BST

Monitoring

Our engineers have identified the issue causing a delay in GBP payouts for merchants and are working to ensure payouts are processed today.

Posted Aug 02, 2022 - 16:44 BST

This incident affected: Payment Pages (Live, Sandbox), API (Live, Sandbox), Dashboard (Live, Sandbox), and Payment Processing (Payouts).