API Outage - Payments
Incident Report for GoCardless
Our monitoring shows that our services have stayed stable following the fix we applied.

We do not expect any additional disruption.
Posted Feb 02, 2022 - 19:12 GMT
From 16:37-16:59 GMT in the sandbox API, and 16:55-17:03 GMT in the live API, several endpoints failed with a status code of 500.

Our engineers have applied a fix and we are once again serving API traffic.

We are continuing to monitor the situation.
Posted Feb 02, 2022 - 17:18 GMT
This incident affected: Payment Pages (Live, Sandbox), API (Live, Sandbox), and Dashboard (Live, Sandbox).