Delay in sending webhooks
Incident Report for GoCardless
Our services are working as expected. EUR payouts and webhooks will be received as normal.
Posted Feb 08, 2023 - 12:31 GMT
Due to a problem with our banking partner some integrations might have experienced a delay in receiving webhooks for EUR payouts. EUR payouts have now been processed and will arrive on time. However, a limited number payments that have been paid out will subsequently appear as late failures.
Posted Feb 07, 2023 - 17:50 GMT
This incident affected: Payment Pages (Live, Sandbox), API (Live, Sandbox), Payment Processing (Reporting, Payouts), Webhooks (Live), and Dashboard (Live, Sandbox).