Planned maintenance is now complete. Affected services were impacted for 5 minutes, between 16:18 and 16:23 BST.
The next planned maintenance window will be tomorrow, Sunday 19th May, between 14:00 BST and 15:00 BST, lasting at least 5 minutes and up to 1 hour. We will provide an update once this maintenance window is complete.
Posted May 18, 2019 - 17:01 BST
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted May 18, 2019 - 16:00 BST
GoCardless will be performing essential maintenance on Saturday 18th May between 1600 BST and 1700 BST, lasting at least 10 minutes and up to 1 hour.
During this time, GoCardless APIs will be unavailable. This means that API requests, the GoCardless dashboard and payment pages will be unavailable. Payments and new mandates will not be able to be created.
To minimise the impact on your operations we have scheduled the maintenance over a weekend, outside of any scheduled payment runs, and have ensured the maintenance is as short as possible.
Processing of payments that have already been scheduled will be unaffected.
We apologise for any inconvenience, The GoCardless Team
Posted May 14, 2019 - 18:24 BST
This scheduled maintenance affected: API (Live, Sandbox), Payment Pages (Live, Sandbox), Dashboard (Live, Sandbox), and GoCardless for Xero, formerly Directli (directli.co.uk).