500 Error on GoCardless for Xero dashboard.

Incident Report for GoCardless

Resolved

Our Engineers have deployed a fix which has resolved the 500 Error issue.

We can confirm that the GoCardless for Xero dashboard is working as expected now.

Posted May 10, 2024 - 10:12 BST

Investigating

We have received reports of a ‘500 Error’ in the GoCardless for Xero dashboard. Our Engineers are aware of the issue and have identified the root cause.

We are working on the fix now and will get back with an update shortly.

Posted May 10, 2024 - 09:43 BST

This incident affected: Payment Pages (Live, Sandbox), API (Live, Sandbox), Dashboard (Live, Sandbox), and GoCardless for Xero, formerly Directli (directli.co.uk).