GoCardless dashboard error messages and API issue

Incident Report for GoCardless

Resolved

The root has been found and resolved, the Dashboard and API are now functioning properly.
Please re-try the unsuccessful API requests.

Posted May 07, 2024 - 10:25 BST

Investigating

Some functionality of the GoCardless Dashboard and GoCardless API are currently returning an error message.
We are investigating the root cause with the highest priority and will post an update within the hour.

Posted May 07, 2024 - 10:10 BST

This incident affected: API (Live) and Dashboard (Live).