Verified mandates and instant payments outage

Incident Report for GoCardless

Resolved

Our monitoring shows that our services have stayed stable following the update from the Open Banking providers.

We do not expect any additional disruption.

Posted Nov 18, 2022 - 13:58 GMT

Investigating

We are experiencing issues with our Open Banking integrations.

This is affecting multiple institutions, see here for further details: https://openbanking.atlassian.net/wiki/spaces/DZ/pages/441614754/API+Downtime

Instant Payments and Verified Mandates are currently unavailable.

We are actively investigating a fix.

Posted Nov 18, 2022 - 12:30 GMT

This incident affected: Payment Pages (Live, Sandbox).