API, Payment Pages and Dashboard Emergency Maintenance

Incident Report for GoCardless

Resolved

The maintenance task has been completed, and our services have stayed stable following the changes we applied.

We do not expect any additional disruption.

Posted Apr 21, 2022 - 18:56 BST

Identified

Our engineers are performing emergency maintenance on a component of the application.

A brief interruption of service is expected for up to 3 minutes.

During this period, the API, Payment Pages and dashboard will be unavailable.

Payment processing is unaffected.

Posted Apr 21, 2022 - 18:47 BST

This incident affected: Payment Pages (Live, Sandbox), API (Live, Sandbox), Webhooks (Live), and Dashboard (Live, Sandbox).