Affected components
No components marked as affected
Updates
Resolved
We can now confirm that the issue has been fixed. Apologies for any inconvenience caused.
Thu, May 9, 2024, 11:36 AM
Monitoring
The fix we made last night has resolved the issue and we are seeing no issues with connecting new partner apps or logging into GoCardless for Xero.
We will continue to monitor the situation.
Thu, May 9, 2024, 07:58 AM(3 hours earlier)
Monitoring
We have applied a fix that should eliminate the issue. We'll continue to monitor closely.
Wed, May 8, 2024, 07:34 PM(12 hours earlier)
Investigating
We are seeing an issue with logging into GoCardless for Xero for some users. This issue also seems to affect merchants trying to connect GoCardless with other partner applications.
Our Engineers are working on identifying the root cause at the moment. We will update you shortly with more information.
Wed, May 8, 2024, 02:06 PM(5 hours earlier)