Error while setting up mandates from mobile devices
Incident Report for GoCardless
The issue has been is resolved. If you still encounter the error, please refresh the page to ensure the fix is applied.
Posted Jul 25, 2023 - 10:07 BST
We've identified an issue where adding bank details to confirm the mandate creation on mobile devices returned an error.
Our engineers found the root cause and reverted the change causing the issue, we're monitoring the situation.
Posted Jul 24, 2023 - 15:05 BST
This incident affected: Payment Pages (Live, Sandbox).