API and Payment Pages Outage
Resolved

Our monitoring shows that our services have stayed stable.

We do not expect any additional disruption.

Tue, Nov 16, 2021, 08:57 PM
(3 years ago)
·
Affected components

No components marked as affected

Updates

Resolved

Our monitoring shows that our services have stayed stable.

We do not expect any additional disruption.

Tue, Nov 16, 2021, 08:57 PM

Monitoring

The upstream issue has been resolved, and all of our services are now available again.

We are continuing to monitor the situation.

Tue, Nov 16, 2021, 06:15 PM(2 hours earlier)

Identified

The GoCardless dashboard has also been affected.

Services are stabilising, but we're continuing to monitor the situation.

Tue, Nov 16, 2021, 06:11 PM

Identified

An upstream infrastructure issue is affecting the availability of our services. This is occurring intermittently.

We are continuing to monitor the situation.

Tue, Nov 16, 2021, 05:51 PM(20 minutes earlier)

Investigating

We are currently experiencing an outage of our API, Dashboard, and Payment Pages.

Our engineers are investigating and we'll provide updates here.

Tue, Nov 16, 2021, 05:42 PM