API and Dashboard Service Outage
Incident Report for GoCardless
Resolved
The fix worked as intended, and the incident is now resolved.

We apologise for the disruption.
Posted 27 days ago. Dec 20, 2018 - 13:41 GMT
Monitoring
Our engineers have identified the issue causing the outage, and applied a fix for it.

We are continuing to monitor the situation to ensure that it doesn't recur.
Posted 27 days ago. Dec 20, 2018 - 12:13 GMT
Investigating
We are currently experiencing an outage of our API, Dashboard and Payment Pages.

Our engineers are investigating, and we'll provide updates here.
Posted 27 days ago. Dec 20, 2018 - 12:10 GMT
This incident affected: API (Live, Sandbox), Payment Pages (Live, Sandbox), and Dashboard (Live, Sandbox).