API and Dashboard Service Outage
Incident Report for GoCardless
Resolved
The fix worked as intended, and the incident is now resolved.

We apologise for the disruption.
Posted 7 months ago. Dec 20, 2018 - 13:41 GMT
Monitoring
Our engineers have identified the issue causing the outage, and applied a fix for it.

We are continuing to monitor the situation to ensure that it doesn't recur.
Posted 7 months ago. Dec 20, 2018 - 12:13 GMT
Investigating
We are currently experiencing an outage of our API, Dashboard and Payment Pages.

Our engineers are investigating, and we'll provide updates here.
Posted 7 months ago. Dec 20, 2018 - 12:10 GMT
This incident affected: API (Live, Sandbox), Payment Pages (Live, Sandbox), and Dashboard (Live, Sandbox).