Degraded performance
Incident Report for GoCardless
Resolved
This incident has been resolved.
Posted Nov 14, 2023 - 13:31 GMT
Monitoring
The issue has now been fixed. Performance is back to normal levels.
Posted Nov 14, 2023 - 12:38 GMT
Identified
Our engineers have identified the cause of the slow performance on the API and dashboard. A fix is in progress.
Posted Nov 14, 2023 - 11:53 GMT
Investigating
We are experiencing degraded performance on our API and dashboard. Our engineers are investigating the issue.
Posted Nov 14, 2023 - 11:29 GMT
This incident affected: API (Live) and Dashboard (Live).