Scheduled downtime of identity verification partner
Complete·Under maintenance

The scheduled maintenance has been completed.

Sun, Dec 17, 2023, 05:00 AM
(1 year ago)
·
Affected components
Live
Sandbox
Updates

Complete

The scheduled maintenance has been completed.

Sun, Dec 17, 2023, 05:00 AM

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Sun, Dec 17, 2023, 03:30 AM(1 hour earlier)

Scheduled

Between 3.30am and 5.00am UTC on 17th December, customers will be unable to upload identify documents for verification due to scheduled downtime for system upgrades from our identify verification partner.We apologies for any inconvenience this may cause but please note that all other steps of the onboarding process will still be available.

Wed, Dec 13, 2023, 03:25 PM(3 days earlier)