Scheduled downtime of identity verification partner
Scheduled Maintenance Report for GoCardless
Completed
The scheduled maintenance has been completed.
Posted Dec 17, 2023 - 05:00 GMT
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Dec 17, 2023 - 03:30 GMT
Scheduled
Between 3.30am and 5.00am UTC on 17th December, customers will be unable to upload identify documents for verification due to scheduled downtime for system upgrades from our identify verification partner.
We apologies for any inconvenience this may cause but please note that all other steps of the onboarding process will still be available.
Posted Dec 13, 2023 - 15:25 GMT
This scheduled maintenance affected: Dashboard (Live, Sandbox).
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