Some merchants unable to log into the GoCardless dashboard
Resolved·Partial outage

We have confirmed that our fix has resolved the issue and that users can now log into the GC dashboard as normal.

We apologise for any inconvenience caused.

Wed, Oct 2, 2024, 04:48 PM
(9 months ago)
·
Affected components
Updates

Resolved

We have confirmed that our fix has resolved the issue and that users can now log into the GC dashboard as normal.

We apologise for any inconvenience caused.

Wed, Oct 2, 2024, 04:48 PM

Identified

We have identified the cause and we are now working on a fix to resolve the issue.

We will provide another update in 1 hour if not resolved.

Wed, Oct 2, 2024, 04:31 PM(17 minutes earlier)

Identified

We are investigating an issue related to our dashboard, in particular reports of merchants not being able log in.

We will provide another update shortly once we have identified the cause.

Wed, Oct 2, 2024, 03:54 PM(37 minutes earlier)