Dashboard, Payment Pages and website Outage
Incident Report for GoCardless
Our monitoring shows that all services have remained available following Cloudflare's remediation steps.

We do not expect any additional disruption.

NOTE: As a correction to previous updates, access to the Payment pages was NOT disrupted and remained operational. Therefore this outage affected only the dashboard and GoCardless website.
Posted Jun 21, 2022 - 09:05 BST
The dashboard, Payment Pages and website are now operational.

Cloudflare, a third-party network provider, have applied changes to resolve the situation:


We are continuing to monitor the situation; it's possible that there could be further disruption.
Posted Jun 21, 2022 - 08:15 BST
We are currently experiencing an outage of our Dashboard, Payment Pages and website.

We believe that this may be related to a wider outage from a third-party network provider affecting many internet destinations.

The GoCardless API, webhooks, and payment processing capabilities remain unaffected.

Our engineers are investigating and we'll provide updates here.
Posted Jun 21, 2022 - 07:46 BST
This incident affected: Payment Pages (Live, Sandbox), API (Live, Sandbox), and Dashboard (Live, Sandbox).