Delay in GBP payouts
Resolved

The cause of the disruption to GBP transfers with one of our banking partners has been identified and the delayed payouts have now been processed.

Today’s GBP transfers are unaffected and the issue has been resolved.

Fri, Sep 16, 2022, 12:34 PM
(2 years ago)
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Affected components

No components marked as affected

Updates

Resolved

The cause of the disruption to GBP transfers with one of our banking partners has been identified and the delayed payouts have now been processed.

Today’s GBP transfers are unaffected and the issue has been resolved.

Fri, Sep 16, 2022, 12:34 PM

Monitoring

The cause of the disruption to GBP transfers with one of our banking partners has been identified and the delayed payouts have now been processed.

If your payout has been affected then we will contact you with further information.

We are continuing to monitor the situation.

Thu, Sep 15, 2022, 08:08 PM(16 hours earlier)

Investigating

We are currently experiencing disruptions to GBP transfers with one of our banking partners. This will delay payouts for some of our customers. Our teams are investigating and will provide more updates as soon as possible.

If your payout has been affected then we will contact you with further information.

Thu, Sep 15, 2022, 01:52 PM(6 hours earlier)