Partial Dashboard Outage
Incident Report for GoCardless
Resolved
Our monitoring shows that our services have stayed stable following the fix we applied.

Some users may need to refresh their dashboard in order to see correctly updated balances.

We do not expect any additional disruption.
Posted Jul 23, 2021 - 11:53 BST
Monitoring
Our engineers have identified an issue with balances on our dashboard, beginning at roughly 20:00BST on the 22nd July 2021.

We have applied a fix and are continuing to monitor the situation.
Posted Jul 23, 2021 - 11:06 BST
This incident affected: Payment Pages (Live, Sandbox), API (Live, Sandbox), and Dashboard (Live, Sandbox).