API, Payment Pages and Dashboard Outage
Incident Report for GoCardless
Resolved
Our monitoring shows that our services have stayed stable following the fix we applied. Payment creation and cancellation is now functional in all environments.

We do not expect any additional disruption.
Posted May 26, 2022 - 10:36 BST
Monitoring
Our engineers have applied a fix to the Live environment, and we are once again serving all API, dashboard, and payment page traffic.

The same fix is being rolled out to the Sandbox environment.

We are continuing to monitor the situation.
Posted May 26, 2022 - 10:31 BST
Investigating
We are currently experiencing elevated error rates when creating or modifying payments. This affects the API, Dashboard, and Payment Pages.

Our engineers are investigating and we'll provide updates here.
Posted May 26, 2022 - 10:27 BST
This incident affected: Payment Pages (Live, Sandbox), API (Live, Sandbox), and Dashboard (Live, Sandbox).