We have now identified and resolved the issue. All systems are back to normal.
Posted Nov 02, 2017 - 17:52 GMT
Update
Due to a technical issue, your account balance cannot be shown on the dashboard. Our engineers are working to solve this problem, and in the meantime, the platform will continue to work as usual.
Posted Nov 02, 2017 - 15:25 GMT
Monitoring
We have identified the problem, and we have released a fix. We are currently monitoring.
Posted Nov 02, 2017 - 13:52 GMT
Identified
We think we have identified the problem. We are working on a solution. Current ETA 15 minutes.
Posted Nov 02, 2017 - 13:34 GMT
Investigating
We are currently experiencing issues. We are investigating and will keep you posted.