We are seeing the Instant Bank Payments working as expected and have returned to normal now.
Posted Jun 12, 2024 - 16:09 BST
Update
We are seeing the Instant Bank Payments return to normal and are working as expected now.
We will monitor the situation while our team continues to work on the underlying cause.
Posted Jun 12, 2024 - 13:31 BST
Monitoring
Our Engineers are continuing to work on finding the root cause and we will get back with another update soon.
Posted Jun 12, 2024 - 11:47 BST
Investigating
We are seeing intermittent issues with payment consent creation at the moment for Instant Bank Payments (loading screen stuck for payers upon selecting their bank before authorising the payment).
Our Engineers are working on it now and we will get back to you with an update shortly.
Posted Jun 12, 2024 - 10:36 BST
This incident affected: Payment Pages (Live, Sandbox), API (Live, Sandbox), Dashboard (Live, Sandbox), and Payment Processing (Instant Bank Pay).