Delayed webhooks in sandbox

Incident Report for GoCardless

Resolved

Webhooks in sandbox are now being delivered promptly again.
We've also put in place mitigations to prevent the root cause of this incident from reoccurring.

Posted Oct 19, 2023 - 17:47 BST

Identified

We're seeing delays in delivering webhooks in sandbox. We've identified the cause and working on a fix.

Production is not affected.

Posted Oct 19, 2023 - 12:35 BST

This incident affected: Webhooks (Sandbox).