Intermittent issues with Instant Bank Payments for Cooperative Retail Bank.
Monitoring
Degraded performance
Ongoing for 1 week

We are seeing an intermittent issue with Instant Bank Payments for Cooperative Retail Bank where some payers see a success message on their screen while the payments ultimately failed. As a result, this bank will not appear on the list of institutions for Instant Bank Payments (on the payer’s side). We are in communication with the bank which is working on a fix. We will share an update as soon as the bank resolves the issue.

Fri, Jan 31, 2025, 09:44 AM
1 week ago
Affected components
Updates

Further updates will appear here

Monitoring

We are seeing an intermittent issue with Instant Bank Payments for Cooperative Retail Bank where some payers see a success message on their screen while the payments ultimately failed. As a result, this bank will not appear on the list of institutions for Instant Bank Payments (on the payer’s side). We are in communication with the bank which is working on a fix. We will share an update as soon as the bank resolves the issue.

Fri, Jan 31, 2025, 09:44 AM