Unable to log in GoCardless for Xero (GC4X)
Monitoring
Full outage
Ongoing for 1 week

We are aware that not all merchants have been reconnected to Xero.

If you are seeing a message prompting you to reconnect to Xero please go ahead and do so and contact help@gocardless.com if you have any issues. The service is working as expected once this is performed.

Thu, Jan 30, 2025, 09:39 AM
1 week ago
Affected components
Updates

Further updates will appear here

Monitoring

We are aware that not all merchants have been reconnected to Xero.

If you are seeing a message prompting you to reconnect to Xero please go ahead and do so and contact help@gocardless.com if you have any issues. The service is working as expected once this is performed.

Thu, Jan 30, 2025, 09:39 AM
20h earlier...

Resolved

The issue has been resolved. Please reach out to GoCardless support if you're still having any issues with GoCardless for Xero (GC4X) integration.

Wed, Jan 29, 2025, 12:40 PM
41m earlier...

Investigating

We're investigating an issue with users not being able to log in GoCardless for Xero (GC4X). We will provide another update in 1 hour.

Wed, Jan 29, 2025, 11:58 AM