Breakdown of payments not visible in dashboard
Resolved·Degraded performance

The issue has been resolved and breakdowns are now visible in the dashboard for all merchants.

Wed, Oct 18, 2023, 08:23 PM
(1 year ago)
·
Affected components
Updates

Resolved

The issue has been resolved and breakdowns are now visible in the dashboard for all merchants.

Wed, Oct 18, 2023, 08:23 PM

Identified

We have identified an issue that is affecting some merchants being able to see their payout breakdown in their dashboard. Please be reassured that payouts have been sent, it is just seeing the breakdown in the dashboard that is impacted.

Our engineers our working on a fix and hope to have this resolved soon. In the meantime, exporting transactions will still shown the breakdown.

Wed, Oct 18, 2023, 06:31 PM(1 hour earlier)