Delayed payouts

Incident Report for GoCardless

Resolved

All delayed payouts have now been sent and will appear in your account shortly. We apologise for any inconvenience caused and are investigating the issue further to prevent this recurring in the future.

Posted Oct 04, 2016 - 11:35 BST

Identified

Unfortunately we encountered an issue when sending payouts yesterday. This means some payouts due yesterday will be delayed. We are currently investigating the issue, and will update any affected merchants via email.

Posted Oct 04, 2016 - 10:34 BST