GoCardless for Xero sign-ups are failing

Incident Report for GoCardless

Resolved

We've identified and resolved the issue that was causing GoCardless for Xero sign-ups to fail. All systems are now operational and we expect no further issues.

Posted Oct 16, 2019 - 09:48 BST

Investigating

We are looking into an issue where sign-ups in GoCardless for Xero are failing. Expect to receive errors when visiting https://xero.gocardless.com/setup.

Background processing in GoCardless for Xero is unaffected, as are all other GoCardless products.

Posted Oct 16, 2019 - 06:49 BST

This incident affected: GoCardless for Xero, formerly Directli (directli.co.uk).