{"page":{"id":"01GW7E7MAFRTYANC2FNCND6QGB","name":"GoCardless","url":"https://www.gocardless-status.com/","updated_at":"2026-10-02T08:05:57Z"},"status":{"description":"Partial System Degradation","indicator":"minor"},"components":[{"id":"01GW7E7MAFS8QRD9EX2C6R7MM1","name":"Live","status":"operational","created_at":"2023-03-23T14:33:44Z","updated_at":"2024-11-05T15:46:04Z","position":0,"page_id":"01GW7E7MAFRTYANC2FNCND6QGB"},{"id":"01GW7E7MAFC1ZHKFR45ZN7RXP3","name":"Sandbox","status":"operational","created_at":"2023-03-23T14:33:44Z","updated_at":"2024-11-05T15:46:04Z","position":1,"page_id":"01GW7E7MAFRTYANC2FNCND6QGB"},{"id":"01GW7E7MAFEEBN2J7RMCZSWQ1T","name":"Live","status":"operational","created_at":"2023-03-23T14:33:44Z","updated_at":"2024-11-05T15:46:04Z","position":2,"page_id":"01GW7E7MAFRTYANC2FNCND6QGB"},{"id":"01GW7E7MAFV4XSP36968EHRXAY","name":"Sandbox","status":"operational","created_at":"2023-03-23T14:33:44Z","updated_at":"2024-11-05T15:46:04Z","position":3,"page_id":"01GW7E7MAFRTYANC2FNCND6QGB"},{"id":"01GW7E7MAF38VSS379MCA5DK5M","name":"Live","status":"operational","created_at":"2023-03-23T14:33:44Z","updated_at":"2024-11-05T15:46:04Z","position":4,"page_id":"01GW7E7MAFRTYANC2FNCND6QGB"},{"id":"01GW7E7MAF6XBBEMFX6V2ZB4Y4","name":"Sandbox","status":"operational","created_at":"2023-03-23T14:33:44Z","updated_at":"2024-11-05T15:46:04Z","position":5,"page_id":"01GW7E7MAFRTYANC2FNCND6QGB"},{"id":"01GW7E7MAF61CRFKMS656F88SA","name":"Reporting","status":"operational","created_at":"2023-03-23T14:33:44Z","updated_at":"2024-11-05T15:46:04Z","position":6,"page_id":"01GW7E7MAFRTYANC2FNCND6QGB"},{"id":"01GW7E7MAFA8X288E4WKPYS72J","name":"Payouts","status":"operational","created_at":"2023-03-23T14:33:44Z","updated_at":"2024-11-05T15:46:04Z","position":7,"page_id":"01GW7E7MAFRTYANC2FNCND6QGB"},{"id":"01GW7E7MAFA5FW024BT24MB84G","name":"Submissions","status":"degraded_performance","created_at":"2023-03-23T14:33:44Z","updated_at":"2024-11-05T15:46:04Z","position":8,"page_id":"01GW7E7MAFRTYANC2FNCND6QGB"},{"id":"01JBVDZHSZN3DHXQ4H6SFH72QH","name":"Instant bank payments","status":"operational","created_at":"2024-11-04T11:11:53Z","updated_at":"2024-11-05T15:46:04Z","position":9,"page_id":"01GW7E7MAFRTYANC2FNCND6QGB"},{"id":"01GW7E7MAFDP5R293D23CEC9NA","name":"Live","status":"operational","created_at":"2023-03-23T14:33:44Z","updated_at":"2024-11-05T15:46:04Z","position":10,"description":"Webhooks sent to integrators about changes to live resources, such as payments and mandates.","page_id":"01GW7E7MAFRTYANC2FNCND6QGB"},{"id":"01GW7E7MAFXAEKBJRW6F3XH85Z","name":"Sandbox","status":"operational","created_at":"2023-03-23T14:33:44Z","updated_at":"2024-11-05T15:46:04Z","position":11,"description":"Webhooks sent to integrators notifying them of changes to sandbox resources, such as payments and mandates.","page_id":"01GW7E7MAFRTYANC2FNCND6QGB"},{"id":"01GW7E7MAFFJ5J0BRVPZTVV7E2","name":"GoCardless for Xero (GC4X)","status":"operational","created_at":"2023-03-23T14:33:44Z","updated_at":"2024-11-05T15:46:04Z","position":12,"description":"GoCardless for Xero dashboard and integration.","page_id":"01GW7E7MAFRTYANC2FNCND6QGB"},{"id":"01JBVDTFGQVHDRFMMCTZJ1604R","name":"Quickbooks","status":"operational","created_at":"2024-11-04T11:09:07Z","updated_at":"2024-11-05T15:46:04Z","position":13,"page_id":"01GW7E7MAFRTYANC2FNCND6QGB"},{"id":"01JBVDTFGQ9SAG2ZB46EWR198N","name":"GoCardless for Netsuite","status":"operational","created_at":"2024-11-04T11:09:07Z","updated_at":"2024-11-05T15:46:04Z","position":14,"page_id":"01GW7E7MAFRTYANC2FNCND6QGB"},{"id":"01JBVDTFGQH1R678KNAK687PNS","name":"GoCardless Zapier","status":"operational","created_at":"2024-11-04T11:09:07Z","updated_at":"2024-11-05T15:46:04Z","position":15,"page_id":"01GW7E7MAFRTYANC2FNCND6QGB"},{"id":"01JBVDTFGQTZ0278DY3RBJ78W0","name":"Woocommerce","status":"operational","created_at":"2024-11-04T11:09:07Z","updated_at":"2024-11-05T15:46:04Z","position":16,"page_id":"01GW7E7MAFRTYANC2FNCND6QGB"}],"incidents":[{"id":"01M3VQWRC4RK9C8KZBP7VZK7PA","name":"Bacs Processing Issue Affecting Payments Scheduled for Collection on 2 October","status":"monitoring","created_at":"2026-10-01T12:44:09Z","updated_at":"2026-10-02T08:05:57Z","monitoring_at":"2026-10-01T16:35:46Z","impact":"minor","page_id":"01GW7E7MAFRTYANC2FNCND6QGB","incident_updates":[{"id":"01M3XTC1VTDHT0BBJWHG4TTM4Q","body":"We can now confirm that the issue has been resolved and all affected payments and mandates have been successfully resubmitted.\n\nPayments originally due for collection on 2 October 2026 will now be collected on 5 October 2026. Affected mandates will follow the same revised processing timeline.\n\nWe will shortly contact all affected merchants directly to provide further details and clarify the impact of this issue.\n\nWe apologise for the disruption and thank you for your patience and understanding.","created_at":"2026-10-02T08:05:57Z","display_at":"2026-10-02T08:05:57Z","incident_id":"01M3VQWRC4RK9C8KZBP7VZK7PA","status":"monitoring","updated_at":"2026-10-02T08:05:57Z"},{"id":"01M3W54V2KERB8N33DH1VVJH6P","body":"We’ve now resubmitted the Bacs collection payments and mandates due to be processed on 2 October 2026. Our engineering team are monitoring to identify any further issues.\n\nPayments that were due for collection on 2 October will now be collected on 5 October 2026. The same revised processing date applies to affected mandates that were due to be submitted for creation and/or cancellation on 2 October.\n\nWe’ll continue to monitor processing, and we will contact all affected merchants tomorrow morning to provide an update.","created_at":"2026-10-01T16:35:46Z","display_at":"2026-10-01T16:35:46Z","incident_id":"01M3VQWRC4RK9C8KZBP7VZK7PA","status":"monitoring","updated_at":"2026-10-01T16:35:46Z"},{"id":"01M3VQWRC4HW64P4RGKCM9MERD","body":"We experienced an issue affecting a number of Bacs collection payments with a charge date of 2 October 2026, as well as some Bacs mandates. As a result, payments due for collection on 2 October will be collected from customers early next week.\n\nWe are actively working to resolve the issue and are taking steps to ensure affected payments and mandates are processed as soon as possible.\n\nUnder Bacs rules, merchants are not required to send an additional notification to payers, as a payment can be collected within three working days of the date given in the advance notice. However, merchants may wish to proactively notify customers.\n\nSome mandates that were due to be submitted for creation and/or cancellation on 2 October 2026 will also be delayed.\n\nWe will contact affected merchants directly to confirm which payments and mandates are impacted and provide further information on expected processing dates.\n\nWe apologise for any inconvenience caused to you or your payers.","created_at":"2026-10-01T12:44:10Z","display_at":"2026-10-01T12:44:09Z","incident_id":"01M3VQWRC4RK9C8KZBP7VZK7PA","status":"investigating","updated_at":"2026-10-01T12:44:10Z"}]},{"id":"01M3A6YXV9JZ0JBE8C6ESH1VGN","name":"Intermittent ARUDD-8 failures for Nationwide Bank","status":"investigating","created_at":"2026-09-24T17:21:10Z","updated_at":"2026-09-25T15:00:34Z","impact":"minor","page_id":"01GW7E7MAFRTYANC2FNCND6QGB","incident_updates":[{"id":"01M3CHA7AR26ZEYZQKJ4VPHPCV","body":"Upon further investigation, we have identified that payments to Nationwide accounts that initially fail with ARUDD-8 are succeeding when retried.\n\n**Action for merchants:** We recommend retrying any Nationwide payments that have failed with ARUDD-8.\n\nWe are continuing to monitor the situation and will provide a further update as more information becomes available.","created_at":"2026-09-25T15:00:34Z","display_at":"2026-09-25T15:00:34Z","incident_id":"01M3A6YXV9JZ0JBE8C6ESH1VGN","status":"investigating","updated_at":"2026-09-25T15:00:34Z"},{"id":"01M3A6YXV9BAJPDBEAP7WAG7M4","body":"We are aware of an issue affecting a small percentage of Direct Debit payments to Nationwide, which are failing intermittently each day with the code ARUDD-8.\n\nWe are investigating the issue with our banking partner and will provide an update as soon as we have more information.","created_at":"2026-09-24T17:21:10Z","display_at":"2026-09-24T17:21:09Z","incident_id":"01M3A6YXV9JZ0JBE8C6ESH1VGN","status":"investigating","updated_at":"2026-09-24T17:21:10Z"}]}],"scheduled_maintenances":[{"id":"01JBY7C80CHTQG02H4NH5D67VA","name":"Changing of status page provider","status":"scheduled","created_at":"2024-11-05T13:14:12Z","updated_at":"2026-03-12T18:18:51Z","impact":"maintenance","page_id":"01GW7E7MAFRTYANC2FNCND6QGB","incident_updates":[{"id":"01JBY7C80CEGHDAYRRS0051BF5","body":"On Monday, 11th November at 9am UTC, we will be changing our status page provider. The domain will stay the same and email subscribers will be migrated over. Therefore you can keep your old links to the page and do not need to resubscribe. \n\nHowever, we will no longer be supporting SMS subscribers, to continue to receive updates, please subscribe with your email.","created_at":"2024-11-05T13:14:12Z","display_at":"2024-11-05T12:44:54Z","incident_id":"01JBY7C80CHTQG02H4NH5D67VA","status":"maintenance_scheduled","updated_at":"2024-11-11T08:16:32Z"}]}]}